Privacy policy
PRIVACY POLICY
Effective Date: September 24, 2026
HONG KONG GUANJU TRADING LIMITED ("we," "us," or "our") operates the Globon Home website at globon.co (the "Site").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed when you visit or make a purchase through our Site.
By using our Site, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
When you visit our Site, place an order, create an account, contact us, or otherwise interact with our services, we may collect certain personal information.
Information You Provide to Us
When you make a purchase or otherwise interact with our Site, you may provide information such as:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Payment and transaction information
- Order details
- Information you provide when contacting our customer service team
- Any other information you voluntarily provide to us
We use this information to process orders, provide customer service, arrange delivery, process returns and refunds, and communicate with you regarding your purchases.
Information Collected Automatically
When you browse our Site, certain information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Operating system
- Pages visited and interactions with our Site
- Referring website or source
- General usage and browsing information
We may use this information to operate, maintain, secure, and improve our Site and to better understand how visitors use our services.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect for purposes including:
- Processing and fulfilling your orders
- Processing payments
- Shipping and delivering products
- Processing returns, exchanges, and refunds
- Providing customer service and responding to inquiries
- Communicating with you about your orders
- Improving our website, products, and services
- Detecting and preventing fraud or unauthorized transactions
- Maintaining the security of our Site
- Complying with applicable laws and legal obligations
- Sending marketing communications when you have provided the appropriate consent, where required
We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless otherwise permitted or required by applicable law.
3. EMAIL MARKETING
If you choose to subscribe to our marketing communications, we may send you emails about our products, promotions, new products, special offers, and other updates from Globon Home.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us at hello@globon.co
Unsubscribing from marketing communications will not affect transactional or service-related communications, such as order confirmations, shipping notifications, or responses to customer service inquiries.
4. CONSENT
How We Obtain Your Consent
When you provide personal information to complete a transaction, verify your payment, place an order, arrange delivery, request a return, or contact us, you consent to our collecting and using that information for the relevant purpose.
Where required by applicable law, we will obtain your consent before using your personal information for other purposes, such as certain marketing activities.
Withdrawal of Consent
Where processing is based on your consent, you may withdraw your consent at any time by contacting us at:
hello@globon.co
Please note that withdrawing consent does not affect the lawfulness of processing that occurred before your withdrawal or processing that is permitted or required by law.
5. DISCLOSURE OF PERSONAL INFORMATION
We may share personal information with third-party service providers when reasonably necessary to operate our business and provide services to you.
These service providers may include:
- E-commerce and website service providers
- Payment processors
- Shipping and delivery providers
- Fraud prevention and security service providers
- Customer service and communication providers
- Marketing and analytics service providers
These service providers may access personal information only as reasonably necessary to provide services to us or to fulfill the purposes described in this Privacy Policy.
We may also disclose personal information when required to do so by law, legal process, court order, or governmental authority, or when necessary to protect our legal rights, property, customers, or the security of our Site.
6. SHOPIFY
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
When you use our Site, certain information may be processed by Shopify in accordance with Shopify's own privacy practices.
For more information about how Shopify handles personal information, please review Shopify's Privacy Policy and Terms of Service:
7. PAYMENT INFORMATION
Payments made through our Site may be processed by Shopify or third-party payment providers.
We do not directly store your complete payment card information on our own servers. Payment information is handled by the applicable payment processor in accordance with its security and privacy practices.
Payment service providers may use security measures and standards designed to protect payment information, including applicable payment card industry security requirements.
8. COOKIES AND SIMILAR TECHNOLOGIES
Our Site may use cookies and similar technologies to provide essential website functions, remember preferences, understand how visitors use our Site, improve website performance, and support marketing and advertising activities.
Cookies may allow us and our service providers to recognize your browser or device and understand how you interact with our Site.
You may be able to control or disable certain cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.
9. DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal and accounting requirements.
When personal information is no longer required for these purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.
11. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, where applicable
- Request information about how your personal information is collected and used
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
To exercise any applicable privacy rights, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
12. THIRD-PARTY LINKS
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. CHILDREN'S PRIVACY
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. Any changes will become effective when the updated Privacy Policy is posted on our Site, unless otherwise required by applicable law.
We encourage you to review this Privacy Policy periodically.
15. CONTACT INFORMATION
If you have questions about this Privacy Policy, would like to request access to, correction or deletion of your personal information, or wish to submit a privacy-related inquiry or complaint, please contact us.
Legal Entity: HONG KONG GUANJU TRADING LIMITED
Website: globon.co
Email: hello@globon.co
HONG KONG GUANJU TRADING LIMITED is the entity responsible for operating the Globon Home website and handling personal information as described in this Privacy Policy.